HuskerWork

Students walking by Nebraska Union fountain

HuskerWork is a free professional development program that University of Nebraska-Lincoln departments can utilize. The program is designed for student staff to:

  • Strengthen professional skills such as customer service, communication, problem solving and more
  • Increase engagement and retention
  • Help you recruit students interested in professional development
  • Support the connection of campus jobs to future success

The Curriculum

HuskerWork is a curated skill and professional development curriculum delivered monthly during the academic year through interactive modules on Canvas taking 30-45 minutes to complete. Module topics include:

  • Customer Service
  • Communication
  • Teamwork
  • Problem Solving
  • Initiative
  • Adaptability
  • Growth Mindset
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Employer Requirements

  • Communicate to student staff HuskerWork is required training.
  • Pay student staff for time spent completing HuskerWork modules.
  • Designate a HuskerWork Manager to communicate with department supervisors and/or student staff.
HuskerWork info webinar recording
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Student Impact

3 out of 4 students reported that HuskerWork helped them develop customer service skills that were beneficial to their on-campus jobs.

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Student Impact

Students reported significant improvements in their competencies due to the HuskerWork program:

  • 95% in Communication Skills

  • 96% in Teamwork Skills

  • 94% in Problem-Solving Skills

  • 93% in Initiative Skills

     

Post-curriculum impact statements from student participants:

"I think inclusive language is an important topic to touch on, so I'm glad we're being taught it."

"[This module] helped me learn more about myself as a worker and as a leader."

"I liked learning about how to create a better and more welcoming space for guests."

"I thought this module was very important for not just this job but for jobs I might have in the future."

"[This module] was exteremly important. Working together is not only important in the workplace, but in life in general."

"The tips on communication are extremely helpful for the future."

"I have worked many years in the customer service field, but this was still very informative."

"I really enjoyed how this module allowed me to learn more about myself and how to apply what I learned."

"A truly educational experience."

"I thought that was really helpful to understand others and how they work on a team."

"I really enjoyed the relevant scenarios and the opportunity to take some time of applying it to my own problems."

 

HuskerWork Coordinator