Benefits: Paid time off

Health Insurance and 403b option

Free or reduced college tuition

Meals provided when working while guests are served

Job Description: Serve camp guests by providing quality service and facilities that meet guests’ needs. Manage communications to potential guests regarding program offerings and inquiries, policies and procedures, camp accommodations/meeting spaces, food service, and recreational opportunities.

Responsibilities:

• Manages and oversees various registration processes and the appropriate training of Guest Services personnel on such including managing summer and winter camper check-in process, camper housing coordination, and other reporting responsibilities to various Timber- lee departments.
• Assists with Guest Services needs related to coordinating or communicating guest schedules and communicating internally and externally the guest group needs (housing, arrival time, special requests, etc.).
• Greet, guide, and direct guests and groups upon arrival and throughout their stay at camp.
• Assists with guest group hosting as needed that includes facility readiness including lights, heat, set-up, AV equipment, etc.
• Assists with providing Trinity-Deerfield business office with needed reports and financial information related to accounts payables, accounts receivables, deposits, and other business-related functions.
• Routinely check facilities during group visits and follow opening and shut down procedures at the beginning and end of camp events.
• Assist Guest Services with registration, camp communication, emergency action plans, general camp inquiries, and camp visitors.

Qualifications:

Spiritual

• Supportive of Trinity’s mission and core values, commitment to a
• Christian lifestyle, and demonstration of character in keeping with biblical models.
• Strives to demonstrate through thought, attitude, actions and behaviors a life that reflects a personal faith in Jesus Christ and exhibits the fruits of the Spirit.
• Exhibits a sincere love for the Lord and desires to see people come to know Him personally and grow in their faith.

Organizational

• In agreement of, and supports, Timber-lee’s ministries, philosophy and policies.
• Demonstrates excellent work ethic and excels at providing quality customer service.
• Has excellent communication skills and the ability to teach or lead others.
• Understands and exhibits behaviors and skills needed to function and be accountable in a team environment.
• Proven exceptional customer service experience.

Positional

• Proven exceptional customer service experience.
• Good communications skills to enhance public relations.
• Able to lift and move up to 30 pounds and traverse multi-terrain in all seasons.
• Assist in facilitating instructional times as needed.