About The Role

Advyzon is looking for a full-time Implementation Project Specialist in our Chicago, IL office to help streamline client onboarding experience and become a core contributor in ensuring client projects are delivered with highest quality within specified time frame. Part of the implementation team, this role is expected to make huge impact on client’s first impression of the company and interact with all departments to ensure positive client experience. Our ideal candidate is someone who cares about client success and has basic understanding of coding and/or data analysis.

Primary Responsibilities:

· Researches all aspects of client’s practice (or plan) to be used in onboarding process

· Obtains required information from client and/or data vendors in order to get new data feeds in working order

· If applicable to client, works with client to obtain historical data from client’s previous provider

· Oversees timeline of onboarding projects to ensure project timelines are being met

· Understands the full process of conversion and/or data processing requests

· Proves accuracy of historical conversion projects by facilitating validation of reports to client’s previous provider

· Participates in weekly status update with client to ensure all target dates are being met and all outstanding questions for client have been answered

· Maintains a positive, empathetic and professional attitude toward clients always

Skills/Qualifications:

· Bachelor’s degree or equivalent experience required. Major in Computer Science, Mathematics, Statistics, Physics and/or Chemistry strongly preferred

· Proficiency in Mandarin (Chinese) strongly preferred

· Aptitude and willingness to gain complete knowledge of software capabilities and internal processes

· Excellent orientation to details, time management and multi-tasking skills

· Ability to learn and transfer learning to others; ability to ask for help or escalate, as needed

· Experience at communicating proactively and reactively with stakeholders and teammates to minimize future barriers

· Knowledge and understanding of project management concepts and discipline a plus

· Proficient skills in Microsoft Office software, emphasis on Excel