View Our Open Positions:
Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT …
Summary: Efficiently and effectively answers customer inquiries regarding Turtle Beach products via Email, Phone, and Live Chat. Duties and Responsibilities: · Responds to customers’ phone, email & online chat inquiries in an efficient and timely manner. · Uses general office equipment including Salesforce helpdesk software and MS Office. · Uses the telephone and speaks in a clear, courteous manner. · Communicates with team and management regarding product issues and solutions to problems. · Uses technical background and software/hardware troubleshooting skills. …
Company Background: Turtle Beach Corporation (corp.turtlebeach.com) is one of the world’s leading gaming audio and accessory providers. The Turtle Beach brand (www.turtlebeach.com) is known for pioneering first-to-market features and patented innovations in high-quality, comfort-driven headsets for all levels of gamers, making it a fan-favorite brand and the market leader in console gaming audio for the last decade. Turtle Beach’s ROCCAT brand (www.roccat.org) combines detail-loving German innovation with a genuine passion for designing the best PC gaming products. Under the ROCCAT …