Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA’s National 800 number. QUALIFICATIONS To qualify, you must be a U.S. Citizen and have graduated from an accredited institution of higher learning within the last 24 months. Additional qualifications are listed in the job announcement online. The Noncompetitive Hiring Authorities listed on the right may be available, but you still need to meet the minimum qualification requirements. No …

Benefit Authorizers (BAs) determine if applicants are eligible to receive or continue receiving benefits and/or payments for various Social Security programs. They answer questions from callers to Social Security’s 800 number telephone network, resolve issues or discrepancies, and explain Social Security program information to the public. QUALIFICATIONS To qualify, you must be a U.S. Citizen and have graduated from an accredited institution of higher learning within the last 24 months. Additional qualifications are listed in the job announcement online. The …